Muveet Vendor Guide
Welcome to the Muveet Vendor Guide! Whether you’re a restaurant, grocery store, pharmacy, or any other vendor, this guide will help you manage orders, increase sales, and grow your business on the Muveet platform.
1. Getting Started as a Muveet Vendor
Follow these steps to become a registered Muveet vendor:
- Sign up on the Muveet Vendor Center.
- Provide business details and upload necessary documents.
- Attend an onboarding session to understand order fulfillment and platform features.
- Set up your vendor profile and start receiving orders.
2. Managing Your Vendor Dashboard
Your Muveet Vendor Dashboard allows you to:
- Manage Orders: Accept, prepare, and track customer orders.
- Update Menu/Inventory: Keep your product listings and pricing up to date.
- Track Earnings: Monitor daily, weekly, and monthly revenue.
- Customer Feedback: View and respond to customer ratings and reviews.
3. Increasing Your Sales
Maximize your earnings with these strategies:
- Offer discounts and promotions to attract more customers.
- Maintain fast order fulfillment times for better ratings.
- Ensure high-quality packaging to improve customer satisfaction.
- Keep your store online and available during peak hours.
4. Order Fulfillment & Delivery
Follow these best practices for smooth order fulfillment:
- Confirm all order details before preparing items.
- Ensure accurate and timely preparation of orders.
- Hand over orders to Muveet riders with clear instructions.
- Communicate with customers in case of any issues.
5. Customer Service & Support
Providing excellent service boosts your reputation on Muveet:
- Respond to customer inquiries promptly.
- Handle complaints professionally and seek resolutions.
- Maintain product quality and accurate descriptions.
- Encourage positive reviews through great service.
6. Contact Vendor Support
If you need help, contact Muveet Vendor Support:
- Phone: +234 816 364 4376
- Email: [email protected]