Muveet Rider’s Guide
Welcome to the Muveet Rider’s Guide! Whether you’re a new or experienced rider, this guide will help you navigate the Muveet platform, maximize earnings, and deliver exceptional service.
1. Getting Started as a Muveet Rider
To become a Muveet rider, follow these simple steps:
- Sign up on the Muveet Driver Centre.
- Submit required documents (driver’s license, vehicle papers, insurance, and valid ID).
- Attend an orientation session to learn about safety, payments, and customer service.
- Download the Muveet Rider App and start accepting delivery requests.
2. Understanding Your Dashboard
Your Muveet Rider App provides essential features:
- Order Requests: Accept or reject delivery requests.
- Earnings: Track daily and weekly payments.
- Ratings & Feedback: Improve your service through customer reviews.
- Navigation: Integrated maps to guide you to pickup and drop-off points.
3. Maximizing Your Earnings
Boost your earnings with these strategies:
- Deliver during peak hours for higher payouts.
- Maintain a high rating to access premium orders.
- Complete more deliveries to earn performance bonuses.
- Follow best practices to receive customer tips.
4. Rider Safety & Compliance
Your safety is our priority. Always follow these safety guidelines:
- Wear a helmet and protective gear (for bike riders).
- Obey traffic rules and speed limits.
- Confirm recipient details before completing deliveries.
- Report any suspicious activities or incidents immediately.
5. Customer Service Best Practices
Providing great customer service ensures better ratings and more earnings:
- Be polite and professional at all times.
- Communicate with customers in case of delays.
- Handle deliveries with care.
- Always follow drop-off instructions accurately.
6. Contact Support
If you need assistance, feel free to contact Muveet Support:
- Phone: +234 816 364 4376
- Email: [email protected]