Welcome to Muveet! These Terms and Conditions (“Terms”) govern your use of our website, mobile applications, and any other services provided by Muveet (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Acceptance of Terms
By using Muveet’s Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all users, including visitors, registered users, merchants, and partners.

2. Modification of Terms
Muveet reserves the right to change, modify, or update these Terms at any time without prior notice. Any changes will be posted on our website or through the Services, and the revised Terms will be effective immediately upon posting. Your continued use of the Services after any modifications constitutes your acceptance of the updated Terms.

3. Eligibility and User Obligations

• Eligibility: You must be at least 18 years old or of legal age in your jurisdiction to use our Services. By using Muveet, you represent and warrant that you meet this requirement.
• Account Registration: Certain features of our Services require you to create an account. You agree to provide accurate, current, and complete information during registration and to update this information as necessary.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials. Any activity on your account is your responsibility. Notify us immediately if you suspect any unauthorized use or breach of your account.

4. Description of Services
Muveet is a multipurpose delivery platform that connects users with local restaurants, grocery stores, pharmacies, parcel delivery, and eCommerce services across Nigeria. We aim to provide fast, reliable, and hassle‑free delivery solutions. While we strive to ensure accuracy and efficiency in our service, the availability of products, delivery times, and other details may vary depending on factors beyond our control.

5. Use of the Services

• Personal Use: Our Services are intended for your personal, non-commercial use.
• Prohibited Conduct: You agree not to misuse our Services or help anyone else do so. This includes, but is not limited to, any activities that may:
  • Violate any applicable law or regulation.
  • Infringe the rights of any third party.
  • Disrupt, damage, or interfere with the operation of our Services.
  • Engage in fraudulent, abusive, or harmful behavior.
• Content Submission: Any feedback, reviews, or other content you submit to our Services is non-confidential and becomes our property. You grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, and display this content.

6. Payment and Refunds

• Payment Terms: Payments for orders placed through Muveet are processed through secure third-party payment gateways. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.
• Pricing and Charges: All prices and fees for products and services will be displayed on our platform. Muveet reserves the right to modify pricing at any time, but changes will not affect orders that have already been confirmed.
• Refunds and Cancellations: Refunds, cancellations, and dispute resolutions are governed by our Refund Policy, which is incorporated by reference into these Terms. Specific terms for refunds may vary depending on the type of service (e.g., food, groceries, parcels).

7. Privacy and Data Protection
Your privacy is very important to us. Our data collection and use practices are described in our Privacy Policy, which forms an integral part of these Terms. By using our Services, you consent to the collection, storage, and processing of your personal information in accordance with our Privacy Policy.

8. Intellectual Property

• Ownership: All content, logos, designs, images, and software on the Muveet platform are the property of Muveet or its licensors.
• Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes, subject to your compliance with these Terms.
• Restrictions: You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.

9. Third-Party Services and Links
Muveet may include links to third-party websites, services, or products that are not owned or controlled by us. We do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party sites or services. Your use of such sites is at your own risk.

10. Disclaimer of Warranties

• “As Is” and “As Available”: Our Services are provided on an “as is” and “as available” basis without any warranties, express or implied.
• No Guarantee: While we work to ensure the accuracy and reliability of our Services, Muveet does not guarantee uninterrupted access, error-free operation, or that any defects will be corrected.
• Limitation on Remedies: To the fullest extent permitted by law, Muveet disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability
In no event shall Muveet, its affiliates, directors, or employees be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of, or inability to access or use, our Services.
• Any unauthorized access to or use of our servers and/or any personal information stored therein.
• Any interruption or cessation of transmission to or from our Services.

Our total liability to you for all claims arising out of or related to your use of the Services shall not exceed the amount paid by you, if any, for accessing our Services during the 12 months preceding the event that gave rise to the claim.

12. Indemnification
You agree to indemnify, defend, and hold harmless Muveet, its officers, directors, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your access to or use of our Services, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.

13. Governing Law and Dispute Resolution

• Governing Law: These Terms shall be governed by and construed in accordance with the laws of Nigeria without regard to its conflict of law principles.
• Dispute Resolution: Any disputes arising out of or relating to these Terms or your use of our Services will be resolved through amicable negotiations. If a resolution cannot be reached, the dispute shall be settled by binding arbitration in accordance with the rules of [Insert Arbitration Organization] in Nigeria. By using our Services, you consent to the jurisdiction and venue of these arbitration proceedings.

14. Termination
Muveet reserves the right to suspend or terminate your access to our Services at any time, without notice, for any reason, including, but not limited to, a breach of these Terms. Upon termination, your right to use our Services will immediately cease, and any outstanding payments or obligations shall become immediately due.

15. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent possible and the remaining provisions will remain in full force and effect.

16. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices or agreements published on the Services, constitute the entire agreement between you and Muveet regarding your use of our Services. They supersede all prior agreements, understandings, and communications, whether written or oral, regarding the subject matter herein.

17. Contact Information
If you have any questions or concerns about these Terms, please contact us:

Email: [email protected]
Address: Asaba, Delta, Nigeria.
Phone: +2349031566033

By using Muveet’s Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Muveet—where every move is delivered right.